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Welcome to the Trust Portal for Dotmatics Platform, including the products Browser, Vortex, and Biobright. In this portal, you will find artefacts and information intended to help customers and partners understand these products' security, privacy, and compliance posture.

Documents

REPORTSNetwork Diagram

Access Control

Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.

Endpoint Security

We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.

Network Security

We protect our corporate network against external & internal threats.

Corporate Security

We implement internal measures and practices to maintain a high standard of security.

Continuous Monitoring

We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.

Knowledge Base (FAQ)
    Is Dotmatics Platform validated or GxP compliant?
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Trust Center Updates

Dotmatics Not Affected By MoveIT Vulnerabilities

Vulnerabilities
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There have been many first hand and media reports regarding a high risk, high impact vulnerability in MOVEit file transfer software leading to compromise and ransomware attacks across multiple industries. A recent update from CISA can be found here: https://www.cisa.gov/news-events/cybersecurity-advisories/aa23-158a

Dotmatics has done a review of implemented software across the organisation and can confirm that we do not run this software, and are not impacted by this vulnerability.

Published at N/A

Welcome to the Dotmatics Trust Center

General
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Welcome to Dotmatics' Trust Center. We are pleased to announce the launch of our customer-facing, self-service home for documents and answers on security, privacy, and compliance matters. We will also use this Trust Center as a place to provide confirmed information to customers when it's critical that you know the origin is authentic.

Published at N/A*

If you need help using this Trust Center, please contact us.

Contact Support

If you think you may have discovered a vulnerability, please send us a note.

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